Usage Limits and Quotas

You can find usage indicators on the dashboard page, showing your current position within the limit. The limit depends on your selected free or paid membership plan. Once the limit is exceeded, the Documentero service will be temporarily unavailable (hard stop). To continue using the service, you should consider upgrading to a higher plan.

Documents Generations Limit

It counts all document creations per user and user’s shared forms:

• Documents generated from Documentero App

• All documents generated from share form’s shared by user

• Documents generated using API

Please be careful when you send your shared form public link. If you share it to everyone you can expect that you will reach your Documents Generation limit quicker than expected.

Templates Limit

It counts all document templates associated with your account (including documents in all folders).

If you hit the limit you need to remove unused documents or upgrade to higher plan.

Maximum size of uploaded document templates (.docx) is 10MB.

Maximum size of online templates is 1MB

Data / API Limits

The maximum size of data passed as content for the generated document is 10MB (JSON format).

If you hit the limit most likely you are using base64 images extensively. Consider passing them as public URLs (or in a smaller format)

Rate limiting

The API enforces a rate limit of 200 (document generation) requests per minute per API key to maintain performance and fair usage. If this limit is exceeded, the server responds with an HTTP 429 (Too Many Requests) status code and a JSON error message indicating that the rate limit has been reached.

Secure API Usage and Key Protection

The API is designed strictly for server-to-server use and must not be accessed directly from client-side environments such as websites, browsers, or mobile applications. Your API key is a confidential credential and should never be exposed publicly in code, network requests, or repositories. Any API keys found to be publicly accessible or misused may be suspended or permanently blocked to ensure security and prevent unauthorized use.